By using the up77 platform, you are considered to have agreed to these Terms & Conditions. Please read the full document carefully before registering.
The six points below form the core of up77's terms and conditions. Full details are available further down.
To open an account on up77, you must be at least 18 years of age. Each individual may only operate one account.
All bonuses are subject to specific wagering requirements. You must read the terms carefully before claiming any bonus.
Instant deposits via bKash, Nagad, and Rocket. Withdrawals are typically processed within 24 hours. KYC verification is required before any withdrawal can be made.
A national ID card or passport must be submitted for account verification. This helps keep your account secure.
Fraud, bot usage, multiple account operation, and money laundering are strictly prohibited. Violations will result in account termination.
Deposit limits, self-exclusion, and cooling-off periods are always available on up77. Your well-being is our priority.
These Terms & Conditions constitute a binding agreement between up77 and the user. By accessing or using the platform, you are automatically deemed to have accepted these terms.
Up77 (hereinafter referred to as the "Platform" or "we") is an online gaming and betting platform built specifically for users in Bangladesh. By using the up77 website, mobile app, or any of our other services, you agree to be bound by these Terms & Conditions.
These terms have been prepared in Bengali to ensure users in Bangladesh can understand them easily. In the event of any dispute, the Bengali version of this document shall be considered the definitive version.
Up77 reserves the right to update these Terms & Conditions at any time. If changes are made, we will notify you via your registered email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
A valid account is required to use up77's services. You must provide accurate and complete information at the time of registration. Providing false or misleading information may result in immediate account termination.
Each individual may only A manage your up77 account. If a single person is found operating multiple accounts, all associated accounts will be terminated and all balances forfeited.
Keeping your account login credentials (username and password) confidential is your responsibility. Allowing anyone else to access your account is strictly prohibited. up77 will not be held liable for any losses resulting from unauthorized use.
No one under the age of 18 is permitted to open or use an account on up77. This is an unwavering policy of up77 and is consistent with international gaming regulations.
By registering, you automatically confirm that you are 18 years of age or older. up77 may request a National ID Card or Passport at any time to verify your age. Failure to verify will result in immediate account closure, and deposited funds may not be refunded.
You must also ensure that online gaming is legally permitted in the country or region from which you are accessing the platform. Compliance with the laws of your own jurisdiction is solely your responsibility.
Up77 accepts deposits via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. Deposits are typically credited to your account within 5 to 15 minutes.
Up77 will never ask any user to send money to a personal mobile number. Always use official payment channels only.
All deposits must be made from a mobile banking account registered in your own name. If a third-party deposit is detected, up77 reserves the right to hold the funds and conduct an investigation.
To withdraw winnings from up77, your account must have completed KYC verification. Withdrawal requests will not be processed without it.
If fraud or suspicious activity is detected, up77 reserves the right to temporarily suspend withdrawals. Additional verification may be requested during this period.
Up77 offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, free spins, cashback, and more. Each bonus has its own terms, which will be detailed on the bonus page.
Once the wagering requirements are met, all winnings from the bonus will be transferred to your main balance and can be withdrawn normally.
All games on up77 are powered by RNG (Random Number Generator) technology and are regularly audited by international testing agencies. Every game outcome is entirely random and cannot be influenced by up77 or any third party.
If a technical issue occurs during gameplay (such as internet disconnection or browser crash), the outcome will be determined based on up77's server records. This decision is final.
In compliance with international Anti-Money Laundering (AML) regulations, up77 verifies the identity of all users. This process is known as Know Your Customer, or KYC.
KYC documents will be verified within 48 hours of submission. Withdrawals may be restricted until verification is complete. All submitted documents are kept strictly confidential.
The following activities are strictly prohibited on up77. Violations will result in account termination and balance forfeiture.
Up77 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
If you wish to voluntarily close your account, please contact our support team. You will be given the opportunity to complete any pending withdrawals before closure, subject to applicable conditions.
Up77 believes gaming should be a source of enjoyment — not a way to earn income. We place the highest importance on responsible gaming and encourage all our users to play safely.
If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming Page Visit.
The up77 platform is provided on an "as is" basis. up77 accepts no liability in the following situations:
That said, up77 always strives to keep the platform running 99.9% of the time and to resolve any issues as quickly as possible.
Up77 reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, at least 7 days' notice will be given.
If you do not agree to the updated terms, you may request account closure at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.
If you have any questions or concerns about these Terms & Conditions, please reach out to our 24/7 support team. We are always ready to help.
Email: [email protected] — Typically replied to within 2 hours.
Live chat support is available directly on the platform. Registered users can log in and reach our live chat team at any time.