Your privacy is our top priority at up77. On this page, you can find everything you need to know — what data we collect, why we collect it, and how we keep it secure.
Every piece of your data at up77 is protected with the highest level of security — find out how here.
All your personal data is protected with SSL 256-bit encryption. No one can view or alter your information during transmission.
Up77 never sells your personal data to third parties. Your information is used solely to improve the platform's services.
You can view, correct, or delete your data at any time. You have full control over your information.
All data is stored on internationally certified secure servers. Regular backups and security audits are conducted.
No marketing messages are sent without your consent. You can opt out of notifications at any time.
Up77's Privacy Policy is built in compliance with GDPR and international data protection regulations.
This Privacy Policy explains how your personal data is collected, used, and protected when you use the up77 platform. By using the platform, you are deemed to have agreed to this policy.
Up77 (referred to as "we" or "the platform") is a trusted online gaming platform for users in Bangladesh. We understand how valuable your personal data is, and protecting your privacy is our top priority.
This Privacy Policy explains in detail what types of data up77 collects, how that data is used, who it may be shared with, and what measures we take to keep your information secure. This policy applies to the up77 website, mobile app, and all associated services.
Our Privacy Policy is built in accordance with international data protection standards (GDPR), so you can use up77 with complete peace of mind.
Various types of data are collected when you register and use up77's services. The table below provides a breakdown by category:
| Type of Data | What is collected | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | At Registration & KYC Verification |
| Contact Information | Mobile number, email address, current address | At Registration |
| Financial information | Mobile banking number, transaction history | Deposit/Withdrawal Time |
| Device Information | IP address, browser type, operating system | While Using the Platform |
| Gaming Information | Game history, betting patterns, session duration | During gameplay |
Up77 never stores your full payment card number or PIN. Payment details are processed directly through secure payment gateways.
It is up77's policy to be fully transparent about every reason your data is collected. We use your personal information for the following purposes:
Your data is never used beyond its specified purpose. Every use has a lawful basis.
Up77 never sells your personal data or shares it for advertising purposes. However, limited information may be shared with trusted third parties in certain specific circumstances:
All third parties with whom data is shared operate under strict confidentiality agreements and are prohibited from using the data for any other purpose.
Up77 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working correctly.
Up77 retains your data only for as long as it is needed to provide our services or as required by law.
| Type of Data | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | 7 years (legal obligation) |
| KYC documents | 5 years after account closure |
| Gaming History | 3 years after account closure |
| Log & session data | 12 months |
| Marketing Consent | Until consent is withdrawn |
Up77 uses industry-leading security technology to protect your data. Our security framework is multi-layered:
In the event of a data security breach, we will notify affected users within 72 hours and take prompt remedial action.
Under up77's Privacy Policy, you have the following rights, recognised in accordance with international data protection regulations (GDPR):
You can find out what data we hold about you at any time.
You may request correction of any inaccurate or outdated information.
You may request complete deletion of your data under specific conditions.
You may request that processing of your data be restricted under certain circumstances.
You may request a copy of your data in a machine-readable format.
You may object to the use of your data for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days. Complex cases may take a little longer, but we will keep you informed.
Up77 is strictly for users aged 18 and above. We never knowingly collect personal data from minors. Age is verified at registration, and KYC documents may be requested in cases of doubt.
If a parent discovers that their child has registered on up77, please contact our support team immediately. We will promptly close the account and delete all associated data.
Up77 may update this Privacy Policy when necessary. For significant changes, you will be notified at least 14 days in advance via your registered email or mobile number.
If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy. The date of the latest update is always shown at the top of this page.
For any questions, complaints, or data-related requests regarding our Privacy Policy, please reach out to our dedicated privacy team:
Email: [email protected] — Privacy-related requests are typically responded to within 48 hours.
Live chat support is available directly on the platform — 24 hours a day, 7 days a week. Registered users can log in and get help at any time.
We are ready to answer all privacy-related questions in English. Keeping your data secure is our responsibility, and one we take seriously.